Ways GWA Protects Client Information
Recently, one of our client relationship managers thwarted a hacking attempt when GWA received an email asking for a withdrawal. The emailed distribution request coming from one of our clients looked very authentic, but our security policy requires us to call clients to verify requests. This example shows why having alert staff is an important aspect in securing your information and assets. By calling the client to verify whether the withdrawal request was legitimate, we thwarted this hacking attempt. And it was not the first attempt hackers have made to steal information, either.
With almost monthly breaches in the news and the recent Equifax breach, we think it is important to remind our clients how we protect them. According to Global Wealth Advisors President, Kris Maksimovich, “I don’t think clients recognize the level of security we employ both here at GWA and through our partners at Commonwealth Financial Network”. Once a client signs up to work with us as their financial advisor, they often allow account security to go on autopilot. Global Wealth Advisors offers our clients protection through a variety of ways, including Commonwealth Financial Network (CFN) security measures, trained and alert staff and SIPC membership.
Cybersecurity Measures Protect Client Information
All of the financial and personal information that is accessible in the GWA office is managed on computers that are connected to and monitored by CFN’s proprietary, secure network. Each person in the office that has access to your data has a unique, security login and is required to change their passwords every 90 days. Additionally, your data is kept at multiple redundant data centers managed by Commonwealth, which implements strong security controls to protect the confidentiality, integrity and availability of your information.
Commonwealth Shield Program – Commonwealth requires its advisors to use their unique Shield program to help them better manage and minimize cybersecurity-related risks. This program monitors for security threats, and manages patch updates.
Firewall Protection – Commonwealth installed a local hardware firewall that provides security by monitoring and controlling network traffic, creating a barrier between our internal network and the Internet while securely connecting us to Commonwealth.
Investor360˚ ® – offers protection of our client’s data and access to that data through strong data encryption.
Onsite – there are important safeguards in place, from a monitored office alarm system, to firewalls, network security and encryption. With all of this technology in place to protect our clients, sometimes the human element is forgotten.
Highly Trained and Alert Staff
The human element in securing your data and assets is equally as important. Having highly trained and alert staff continually working for you behind the scenes means we help ensure your data is secure. Any request for an unexpected withdrawal is confirmed via phone, not just email. Checks written against an account that doesn’t normally have withdrawal requests are flagged to be verified before any transfer of capital. Our team knows our clients’ spending habits and needs, so that there are no surprises. At GWA we do our best to protect what is important to you.
Securities Investor Protection Corporation (SIPC) Membership
What is SIPC? When you visit your bank, you know that your deposits are protected by the FDIC. The SIPC works generally the same way, only with your securities. SPIC protects the securities and cash in your brokerage account up to $500,000, including $250,000 cash in your account should your brokerage firm fail.
We are happy to talk with you about our level of security, and to assist you in reviewing your digital asset security. The combination of these protections means our clients can have peace of mind, knowing their information is secure. Check out our website to find out more about how we protect our clients’ privacy and the services we offer at www.gwadvisors.net.
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